FAQs
Whether you’re an interior designer, architect, retailer or contract professional, this page answers the most common questions about Aldeco’s fabrics, wallpapers and interior design solutions.
About Aldeco
What is Aldeco?
Aldeco is a Portuguese editor of premium fabrics, wallpapers and wallcoverings. We work exclusively with interior design professionals, offering carefully curated collections for residential, hospitality and commercial projects worldwide.
Does Aldeco sell directly to consumers?
No. Aldeco operates exclusively as a B2B company, supplying interior designers, architects, decorators, retailers and contract professionals.
Where can I find an Aldeco showroom?
Aldeco has showrooms in Portugal where professionals can explore our collections, receive expert advice and select the most suitable products for their projects.
Products
What types of fabrics does Aldeco offer?
Our collections include upholstery fabrics, curtain fabrics, sheers, velvets, textured fabrics, performance fabrics and textiles for residential and commercial interiors.
How can I buy Aldeco’s products?
Aldeco is a company that sells exclusively to professionals, so if you are a professional in the architecture, interior design and decoration areas, you can become our client. If you are not a professional decorator, Aldeco will indicate a few professional clients, that will help you with the best selection of fabrics and wallpapers. Either way, please contact us through aldecogeral@aldeco.pt and we will help you getting the fabrics and wallpapers of your dreams.
How do I apply for a trade account?
To become our client and partner, you must be an interior designer, architect or decorator. Drop a quick email to aldecogeral@aldeco.pt and you’ll be answered with our “New Client” form. After receiving all the personal and professional information, the registration should take about three to four business days to clear. You registration is just a few clicks away, apply now!
How do I choose the right fabric for my project?
The best fabric depends on the intended application, durability requirements, maintenance, composition and aesthetic goals. Each product includes a technical specification sheet with detailed information to support your selection.
How do I order a sample?
To order a sample you have to already be our customer. You can either get the sample through direct contact with your assigned salesman, by visiting one of our Showrooms, through our website, directly on the article page or on B2B platform, with your personal login details. Our samples are available in two standard sizes, 10 x 15 cm and 28 x 28 cm.
How can I get a Desk Box?
Aldeco’s Desk Box is the most requested by Interior Designers, Decoration ateliers, and Architecture offices and showrooms. The Desk Box has capacity for over 150 samples of curtain and upholstery fabrics. By getting Aldeco’s Desk Box, you can make your own selection of 150 samples that will be sent as you order, with all the technical information in the back of the fabric sample. This tool is perfect for presentations because you can pin it on moodboards and sits perfectly on any working desk.
Our website
I am unable to find a specific item on your website.
At times this is due to a mere typing misspell or a temporary informatic error. Check if the product name is typed in correctly. If no search results were found, please contact our Customer Service through aldecogeral@aldeco.pt or through your assigned salesman.
How can I check product availability?
On Aldeco’s B2B platform, with your personal login access, you can check stock in real time. An alternative way is to contact our Customer Service team or your assigned salesman who will be able to confirm availability and lead times for your selected products.
What is the minimum purchasing unit?
For fabrics, the minimum unit for placing an order is 1 meter and afterwards, multiples of 10 centimetres. Regarding wallpaper and wallcoverings, the minimum quantity is 1 roll. For Walldeco Wallpanels, the minimum is one square meter per order. For further information, please contact our Customer Service through aldecogeral@aldeco.pt.
Can a discontinued product still be ordered?
We invite you to contact our Customer Service with details of the product you are interested in, and the quantity you require. Normally, discontinued products can be produced with a minimum of 100 meters per colour. We will be in touch to provide you with full information on its availability and whether it may still be produced.
Walldeco
Does Aldeco offer wallpaper?
Yes. Our portfolio includes premium wallpapers and wallcoverings designed for residential, hospitality and commercial interiors.
Can wallpaper be installed in any room?
Most wallpapers can be installed in a wide range of interior spaces. The most suitable option depends on the technical characteristics of the product and the environmental conditions of the room.
What are the standard sizes of Walldeco Wall Murals?
Aldeco murals are available in two standard sizes: for small rapport designs is W100 x H280 cm and for big rapport designs, the standard size is W450 x H280 cm. However, any design can be adjusted to the measurements you desire, with a customization fee. To preview your wall simulation, we invite you to visit our Walldeco Simulator Page, where you can easily choose from all Walldeco designs, with your desired measurements.
In which qualities are Walldeco Wall Murals available?
Every Walldeco design is available in Non Woven and Vinyl qualities.
How many Walldeco designs are there?
Walldeco was launched in 2021, initially with 18 designs, in a total of 122 references. As new Aldeco’s collections are being introduced yearly, Walldeco collection is also growing, presenting the most iconic designs of each year.
Can a Walldeco Wall Mural be customized?
Yes, Walldeco Wall Murals can all be customized. We differentiate the customizations between Size and Design customization. Simple customization refers to simple changes, such as dimension adjustments and Design customization refers to more complex changes, such as editing colours or designs. For any type of customization, please to contact our Customer Service team or your assigned salesman.
Cushions
Can I customise Aldeco’s cushions?
Absolutely. Alongside our curated cushion collections, Aldeco offers made-to-order decorative cushions tailored to your project. You can customise the size, shape, fabric and selected finishing details, allowing you to create unique cushions that perfectly complement your interior design concept.
Orders & Services
Does Aldeco ship internationally?
Yes. Aldeco works with professionals and distributors in more than 60 countries, supporting interior design projects across international markets.
Can I receive technical information before specifying a product?
Absolutely. Technical specifications, composition, performance data and available certifications are provided to help professionals select the most suitable products for each project.